Bumbo Warranty
Your Bumbo Product comes with a 6 month warranty provided by Bumbo direct.
Bumbo provides a standard guarantee (manufacturers guarantee / warranty) on all products and accessories that are non-disposable. The guarantee gives you the security that products are free from production deficiencies (given that the products are not altered or improperly used or damaged). If a product has any shortcomings under the guarantee, Bumbo will either replace the product, repair the product or offer a partial or full refund (valid only for products within the UK mainland). The choice being at our discretion. We are unable to offer a guarantee to products that are outside the UK mainland, although this does not affect your statutory rights (if any). We are however able to deliver to addresses outside the UK mainland as we appreciate some UK residents are not always living in the UK. Should a product be overseas and require attention it is for the customer to return the product to the UK mainland. Should the customer want the product delivered back overseas it will be at the customers expense. If one of our manufacturers offers extended guarantee / warranty, we will assist all UK mainland customers under the manufacturers scheme. Please note that should the customer leave the UK mainland or purchase the item from outside the UK mainland the guarantee / warranty is no longer valid.
Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Where does My First Nursery deliver?
We deliver anywhere in the UK (United Kingdom)
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the UK mainland please contact for a delivery quote, either by email sales@myfirstnursery.co.uk or by phone +44(0)20 3576 2613.
