Benlemi Warranty
Your Benlemi Product comes with a 24 month warranty provided by Benlemi direct.
All Benlemi products are produced from the finest quality materials and are manufactured under the strictest quality controls. Benlemi guarantee all their products or part there of against faulty manufacture; for a period of 24 months from the date of purchase. This guarantee is not effective against accidental damage or damage caused by incorrect use or neglect. This does not affect your statutory rights.
Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Where does My First Nursery deliver?
We deliver anywhere in the UK (United Kingdom)
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the UK mainland please contact for a delivery quote, either by email sales@myfirstnursery.co.uk or by phone +44(0)20 3576 2613.
